職務說明 / Key Responsibilities
【職務說明】
1. Warehouse distribution shared process
▪ Custom declaration file for broker
▪ Payment request file preparation
▪ Inbound / outbound / Report report filing
2. Support office administration
▪ Arrange meeting lunchbox/drinks
▪ Organize office service vendors to provide service, ie. printer, landline, cleaning, plant, AC set up, etc.
▪ Manage office stock, ie. stationery, bottled water, drinks, snacks, cleaning and office supplies, etc.
▪ Distribute daily mail
▪ Ad hoc tasks
3. Ordering
▪ Coordinate with sales or customers for orders confirmations to customers and place correct orders into
system
▪ Provide payment request ( pro- forma invoice ) of confirmed ordersto customers( for PRE-PAYMENT market)
▪ Coordination with warehouse for inbound and outbound tires delivery and timely stock reconcile ( for
market without MD )
▪ Management of marketing promotional item -supporting function
▪ Keep correct ordering and delivery tracking file and free tire record file
4. Inside sales
▪ Work with customers and sales rep. to ensure all orders are filled and shipped on time.
▪ Make suggestions to customers to switch from discontinued product to new products/ shortage to alternative articles.
▪ Call customers and let them know about new products and specials (work with sales reps on who to call)
▪ Contact customers which didn’t order any promotional articles yet
▪ Contact customers if they are far away from the targets and offer the special promotion which is defined every month
5. Order management
▪ Lost order process maintenance
▪ Work with TCS, sales and financial dept together for necessary returning process and tasks
▪ Back-order handling process
6. Others
▪ Fulfill tasks assigned by department head when needed
(Contract Based)
需求條件 / Key Requirements
【學歷要求】
大學、碩士
【擅長工具】
SAP
【工作技能】
文件收發與檔案管理
報表彙整與管理
【其他條件】
Job Requirements
1. Bachelor’s degree
2. Good English skills
3. 2~5 years of working experience in call center or sales assistant
4. Experienced in SAP SD module for order taking / reporting is a plus
5. Experiences as project team member, or system/process improvements is a plus